Rules

 14:00 |  11:00

Terms of booking and Internal Rules

Welcome to our B & B La Rosa dei Venti!

Here are the rules to be observed in our B & B that are not only those provided by the law, but especially those dictated by common sense and mutual respect. If you decide to stay at the B & B “La Rosa dei Venti” we ask you to accept in full this Regulation.


1 - Staying at a Bed & Breakfast

The B & B is a private house where you can find at your disposal one or more bedrooms and the use of some common areas, while other areas are for the exclusive use of owners. This accommodation service, offered by those who have residence and domicile in the house and offer this service in intermittent character, includes breakfast and is guaranteed using the normal family organization.


2 - How to book

When you book the room, may be asked for a credit card to make a pre-authorization to guarantee your reservation or for a bank transfer.


3 - How to pay

The payment must be made by cash, by bank transfer or by credit card:  if a credit card is used, a fee may be requested.


4 - The arrival

A B & B is a small family structures and there is no reception service available all day as it happens for the hotel, so please let us know by phone the estimated time of arrival at least 24 hours before arrival itself. Going to the structure without having notified about the arrival time can cause expectations and this problem can not be a reason for complaints or claims for reimbursement. When you arrive at the B & B, you need to deliver a valid identity document (passport, ID card or driver’s license), to be registered as required by the law. Failure to comply with this requirement constitutes a violation of the rules of the Criminal Code and authorizes us to demand the immediate abandonment of the B & B. The data of our guests are treated in accordance with current privacy legislation. Once you have registered you will be required with the balance of the stay that is not returned in case of early departure. The payment must be made by cash or by bank transfer because the B & B is not enabled to accept credit cards. To prove your payment will be issued an invoice with VAT exemption in accordance with article 1, paragraphs 54 to 89, L.190 / 14 as amended by Law 208/15 Article 1, paragraphs 111 to 113, certifying the amount and the data of your stay. Then we will show you the room with its bathroom assigned to you and the public areas at your disposal. We’ll give you the keys of the room where you will be accommodated and the remote controller of the gate (NOT AUTOMATIC gate) and you’ll have to give back at the time of your departure (be careful not to lose the keys and the remote controller, replacing them is a cost for us; in case of loss, the amount will be fully charged). In our B & B, for Public Security reasons, access is prohibited at any time to other not registered people.


5 - Children and extra beds

Children sleeping in the crib stay free. For all other children the payment will be required.


6 – Cancellation, early departure, no show

Cancellation: in case of cancellation 15 days before the stay, the amount paid will be returned. In case of cancellation less than 15 days before the stay, the amount of the first night will be deducted. In case of cancellation or amendment within 3 days before arrival it will be deducted the full amount. In case of cancellation during the stay by the guest, the full amount will be retained.

Early departures: early departures are a loss because they do not allow us to have the time to be contacted and then have new guests for the room that is available, so there will not be refunded the amount paid for the entire stay booked. Note also that the B & B is not a hotel but a family-run accommodation with few rooms.

No show: In case of no-show, you will be charged of the full amount of the booked stay.


7 – Arrival time

Check-in: from 2.00 pm to 6.00 pm, different times are to be agreed when you book, because if there is a change of guests, we need time to rearrange the room.

Check-out: before 11.00. Depending on the availability of the room, it is possible to delay the check-out time by paying a supplement. In case of  not authorized late check-out an additional night will be charged.


8 – Breakfast

Breakfast can be enjoyed in the common spaces for all guests from 08.30 to 10.30:  you can anticipate the breakfast time on request from the owners.


9 – Baggage

The B & B does not accepts any responsibility for loss, theft or damage of your property left in rooms if these were not delivered upon arrival to the direction for the custody and for any damage to persons or things to and from third parties. It is not allowed to leave personal belongings in common areas. Otherwise we do not accept any liability.


10 – Cleaning

The linen is changed as needed (in principle every 3 days) and every guest change.

The cleaning of rooms and bathrooms is made in the morning from 10.00 to 1.30. Please keep your belongings in order to allow such cleaning.


11 – Damage

If the guest causes damage to the structure, equipment belonging to local assigned or otherwise, he must immediately inform the holder. It is recommended that a correct and civil use of the toilets, not throwing anything in the W.C. (please use the appropriate bins). In addition, it is recommended to turn off lights and air conditioners every time you leave the room and close doors and windows.


12 – Smoking, alcohol, drugs

In our B & B smoking is strictly forbidden. The observance of this simple rule stems from the need to protect non-smokers, or who comes after you, as well as a standard for fire prevention. It is possible to smoke in designated areas using ashtrays. To violators will be applied legal sanctions. It is forbidden to consume alcohol or drugs.


13 – Animals

Pets are allowed on request. May incur an additional charge.


14 – Peace and quiet

Our B & B is located in an area where silence and rest are guaranteed. Please observe the silence from 22.00 to 08.00 and from 14.00 to 16.00, and to maintain a behavior that in any time of the day and in no way harm the tranquility of others.


15 – Prohibitions

It is not allowed to use warmers, electric heaters, gas stoves and similar inside the structure, as they may cause damage to the structure, people and things. It is forbidden to prepare and eat meals in the room but you can take advantage of the tables in the garden.

If the guest fails to comply with the regulation in its entirety, we reserve the right to terminate, according to the applicable contract law, your stay in our B & B. Sure of your cooperation, we thank you for choosing our B & B “La Rosa dei Venti” and wish you a peaceful and happy stay.


16 – Cancellation, early departure, no show

Cancellation: in case of cancellation 15 days before the stay, the amount paid will be returned. In case of cancellation less than 15 days before the stay, the amount of the first night will be deducted. In case of cancellation or amendment within 3 days before arrival it will be deducted the full amount. In case of cancellation during the stay by the guest, the full amount will be retained.

Early departures: early departures are a loss because they do not allow us to have the time to be contacted and then have new guests for the room that is available, so there will not be refunded the amount paid for the entire stay booked. Note also that the B & B is not a hotel but a family-run accommodation with few rooms.

No show: In case of no-show, you will be charged of the full amount of the booked stay.


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